Delivery & Return
Get free shipping on any purchase. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order products online and pay for your order
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Receive the courier and complete the order
Small items
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 30 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Online store of household appliances and electronics
Our Home Appliances & Electronics Online Store FAQ
Once the order is shipped, we will update the shipping number to your email address. You can use the shipping number to check where your ordered goods have been delivered to.
Yes, we do deliver on public holidays, but the delivery time is determined by the courier.
In the order information box, there is our service scope. As long as your address is within the optional range, you are our service target.
Orders are usually delivered within 2-3 days. We will arrange shipment as soon as we receive the order, but the processing order is also based on the order order. Generally speaking, if an order is placed before 2:30 pm on the same day, we will arrange shipment on the same day. The specific delivery time is subject to the express delivery.
The courier will deliver to your order address, but after you receive the order number, you can call the courier service to inquire about the method of delivery.
